We are not a call center. We are the Hartwells — an independent agency on East Jones Street that has protected Lowcountry homes, businesses, and families since 1957.
A Hartwell answers the phone. Not a machine.
Coverage written by people who know the difference between a raised Lowcountry cottage and a Starland bungalow — because we insure both.
Specialty coverage for Savannah's historic district properties, raised cottages, and coastal construction — with replacement valuations that respect craftsmanship.
Personal auto with the liability limits Georgia actually requires of you — plus umbrella policies that quietly stand behind everything else.
Storefronts, restaurants, galleries, and inns. General liability, property, and workers' comp for the businesses that make Savannah worth visiting.
We have guided clients through every named storm since Hugo. NFIP and private flood markets, wind coverage read line by line.
Term and whole life, buy-sell funding, and key-person coverage — the quiet paperwork that keeps a family's plans intact.
From Isle of Hope skiffs to The Landings golf carts — the Lowcountry extras most agencies treat as an afterthought.
Earl Hartwell opened this agency with a desk, a telephone, and a conviction that insurance should be explained in plain English, face to face. Sixty-eight years later, his granddaughter reviews policies at that same desk.
Earl Hartwell opens Hartwell Insurance above a pharmacy on Broughton Street.
The agency buys the townhouse office it still occupies today.
Every affected client visited in person within one week. It set the standard we still keep.
James E. Hartwell Jr. takes the helm and adds commercial lines for Savannah's growing Main Street.
412 claims guided from first call to final settlement — with a 24-hour claim-answer promise.
Anna Hartwell joins full-time, bringing private flood markets and modern service to a 66-year-old promise.
Every policy we write is reviewed by a person whose surname is on the door. When you call about a claim at 7 a.m. after a storm, the person who answers has likely been to your street.
After Matthew, Jim was standing on my porch before the adjuster even called back. Sixty years of my family's policies are in that office.
They rewrote my restaurant's coverage and found two gaps my old carrier never mentioned — then saved me $3,100 a year doing it.
Anna walked us through flood zones on a map like a teacher, not a salesperson. We finally understand what we're paying for.
4.9 / 5 across 312 Google reviews · Trusted Choice® Independent Agency · BBB A+ Accredited
As an independent agency, we shop twelve A-rated carriers and hand you the best answer.
Tell us a little about what you'd like covered. A Hartwell — not an auto-responder — will reply within one business day.
Your request is on Anna's desk. Expect a call or note from a Hartwell within one business day.